Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Switzerland) and neighbouring countries: Ganz Europa.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Switzerland): 

Within Switzerland, we deliver all goods for a standerd rate of CHF 7.90 per package with Swiss Post Priortiy. With an order value above CHF 150.-, shipment is free of charge.
From a order value of 150,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Within europe, we deliver all goods for a standerd rate of CHF 15.80 per package with Swiss Post Priortiy. With an order value above CHF 200.-, shipment is free of charge.

From an order value of 250,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Switzerland) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Switzerland) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
-  Payment via instalment purchase (via PayPal)
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal
Payment via PayPal Express


Further details on payment

 

The invoice amount is to be settled at the time of payment on invoice within 5 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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