Payment / Shipping
The following conditions apply:
Delivery takes place in Switzerland and in the following countries: All of Europe, in countries where the products are legally available for sale.
Shipping costs (including VAT):
Domestic deliveries (Switzerland):
Within Switzerland, we deliver all parcels with Swiss Post Priority at a standard price of CHF 9.00. Orders received by us between Tuesday and Friday before 12 noon are shipped the same day and should arrive at the customer address the following day. Prepayment orders will be shipped after confirmed receipt of payment.
Free shipping for order value exceeding CHF 100.00.
Deliveries outside Switzerland:
In countries of the European Union we ship the goods with Deutsche Post or DHL for a standard price of CHF 20.00.
Free shipping for order value exceeding € 80.00.
Unless otherwise specified in the respective offer, the goods shall be delivered within 1 - 3 days in Switzerland and within 7 - 14 in EU countries. Prepayment orders will be shipped after receiving of payment on our bank account.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.
If you pick up the goods yourself, we will inform you by e-mail about the provision of the goods and the pick-up options. In this case no shipping costs will be charged.
Accepted payment options:
- Cash payment upon pick-up
- Prepayment by bank transfer
- Payment by credit card
- Payment via PayPal
- Payment by PayPal Express
- Payment by installment (via PayPal)
Further payment details
For prepayment orders, the amount must be visible on our bank account within 10 working days, otherwise the order will be cancelled.
If you pay by credit card, your credit card account will be debited when the contract is concluded.
If you have any questions, you will find our contact details in the imprint.